How is my Membership account information protected?

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    lauren james

    I have tried to reset my password on https://saltlending.zendesk.com/hc/en-us and everytime I do I enter my Username, then it says check you email...I do I click the link and then I  enter my 2 Factor code then I get an error message "Something went wrong with trying to reset your password. Please try again" could someone please help me......

     

    Thank you

    laruen james 

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