Technical Support
- Forgot password
- Can I turn off 2FA when I login?
- I can't upload my ID
- Can I change my 2FA?
- Jumio photo requirements for ID verification
- Advanced 2FA guide and support
- Why am I receiving a 403 error after submitting my 2FA?
- How do I resolve the 400 error stating that my Ethereum address is invalid?
- Why am I receiving a 406 error at the log in screen?
- How do I set up 2FA without a smartphone?
- 2-Step Verification is not accepting the code
- Where does my "2-Step Verification Pin" come from?
- How do I reset my 2FA (2 factor authentication)?
- Why is 2-Step Verification code required for every login?
- What if the software fails? Do we have multiple servers?
- Development Notice
- Can I cancel a digital currency transaction?